Returns & Exchanges

Thanks for shopping at Wellstarlc!

Returnable items can be returned within 30 days of receipt of shipment. In order to return an item, you must request a prepaid label from us. There is a return shipping fee of $4.95 per order regardless of how many return labels are required to ship your items back to our retailer(s).

Prepaid r eturn labels must be used within the 30 day return window.  Items returned after the 30 day return window may not be refunded. 

Final Sale Items

Final Sale products are not returnable for a refund unless the product is damaged or the wrong item was received

Purchases made for the purpose of unauthorized reselling void all warranties. These items are not eligible for return or exchange.

We reserve the right to cancel orders from accounts with excessive returns or those that exceed product purchase limits.

Online:

To initiate a return, please reach out to our customer service team: 

(646) - 631 - 1990

Email : wellstarllc.shop@gmail.com


When returning a product back to Welstarellc Return Center we ask that you please include the receipt or packing slip that came with your product. If you can’t provide that information we ask that you provide one of the following in the return:

Order ID

Phone Number.

Email Address

Ship to Address

Name

Please box the product in a proper shipping container. This means that shoe boxes must be placed in a shipping container and sent back. We do not accept shoe boxes that have been used as their shipping box.

Please address the shipping label to the following address:
Well Star LLC, 1415 Lincoln Woods Dr, CATONSVILLE, MD 21228 US